Frequently Asked Questions
- What does the service cost?
- Where are Lots2 based?
- What can Lots2 sell?
- Who are Lots2?
- Why work with Lots2?
- When and how am I paid?
- How and where do Lots2 sell items?
- Is there is a cost to store my items?
- How can I track the progress of sales?
- Do Lots2 ship internationally?
- How are items shipped and who pays for it?
- How involved do I have to be?
- How are sale prices determined?
What does the service cost?
We work on a no sale, no fee commission basis. Each project and client is unique and as such our sale price commission is tailored and fixed in advance.
Where are Lots2 based?
We are based in south London. Contact us on 08456 123 777 or email hello@lots2sell.com
What can Lots2 sell?
We can and have sold a wide range of items, the list is endless. We are e-commerce specialists using a number of different channels such as eBay & Amazon. These are great for most common items, we also use specialist channels for specialist items.
Who are Lots2?
We are e-commerce specialists who sell unwanted and surplus items for businesses using eBay and other online sales channels. We have been selling online since 2007 and are an eBay Top Rated Seller & Power Seller.
Why work with Lots2?
We believe we offer a professional and reliable service. We are online sellers with a vast amount of experience and know the eBay market backwards. We use bespoke selling software that keeps us in control of your items and provides full transparency with detailed audit reporting and online account management.
When and how am I paid?
In general we aim to have your stock turning within 7 days of delivery and we aim to provide you with your first payment within 3-4 weeks. We make payments by direct transfer to your bank and each payment is accompanied with a full breakdown of sales data and the commission we have deducted.
How and where do Lots2 sell items?
We typically use eBay as this is still the UK's largest online marketplace. We are increasing our activity on Amazon.co.uk as this marketplace is growing more popular. For more specialist items we use best suited specialist channels.
Is there is a cost to store my items?
No. Our costs of selling are included in to our pre-agreed commission plan. You will know exactly how much we will charge for each item.
How can I track the progress of sales?
We can keep you updated in a number of ways. There is the option of receiving automated updates each time an item goes live online and each time an item ends. You can login to your account 24/7 via our website. You can talk to us on the phone and we can provide a weekly sales report by phone or email. And at the time of payment we provide a detailed statement.
Do Lots2 ship internationally?
We do ship to most parts of the world for most items that will fit in a box! Expand your item's horizons with us.
How are items shipped and who pays for it?
We can ship nearly any kind of item with a wide range our couriers and shippers. Standard items are shipped with Royal Mail and regular couriers and furniture and large items is moved by specialist logistics firms.
How involved do I have to be?
As much as you wish. Initially we need some input but after that we handle the entire sale process.
How are sale prices determined?
We can work with you to fix a sale price plan or you can tell us a minimum sale price and we will try to maximise the sale price.